FAQ
(Frequently Asked Questions)
How many weddings have you done?
I have made custom jewellery for eight weddings.
How far in advance should I contact you to design jewellery?
The earlier the better! Special materials and colours can take around 2 - 5 weeks to order in. So if you are ordering a design that
is new and completely from scratch, please contact me at least two months in advance of your wedding, at the very latest. On
average, each bride has contacted me around 6 months before her wedding date.
However, if you are picking an existing design to be duplicated or colour-modified, you can contact me as late as a month before
your wedding date.
One of my bridesmaids has an allergy. Can you accommodate this?
Of course! I can make hypo-allergenic earrings and metal-free jewellery.
Is there an extra charge for rush orders?
Yes. A rush order is two weeks before your wedding date. The closer it is to your wedding date, the more shipping will cost to
ensure the materials and the completed jewellery, arrive on time. There is also less time to design something completely new. But
that depends on how complex the design is! I may have all the materials and colours already.
How secure is payment/shipping?
Payment is done through Paypal and is 100% secure. I will have NO access to your financial information. Shipping charges will
include package tracking and insurance. I do all my shipping through Canada Post.
I have a budget in mind that doesn't suit your pricing options. Can you still make my jewellery?
Yes. I have an option where a bride can tell me her budget (for example, the bride only wants to spend $100 total for all her
bridesmaids and flower girls), and then I work within that budget. However, depending on your budget, this can restrict what
materials I can use. Brand-name crystals can be pricey!
I have some beads that I really want you to use. Is that okay?
Yep! I've had brides who went to Michaels or a bead store and found some beads that they loved and wanted me to incorporate
into the design.
Can I submit some of my wedding photos for your website portfolio?
YES PLEASE! I love adding photos to my portfolio. Any bride who submits wedding photos receives a free gift (an item of jewellery. Usually sparkly).
I found the perfect design somewhere else. What if I want to cancel my order during the design process?
That's absolutely fine. Keep in mind that the material deposit (30% of the final fee) will not be refunded, to cover the cost of
the materials I have already ordered.
For example, if your order is $100 total, then your material deposit is $30. If you decide to cancel after paying this fee, you do
NOT have to pay the remaining $70, but the $30 will not be refunded. This is because by this time, I will already have
ordered the beads and most likely spent the time to design the jewellery.
What do your cats look like?
CUTE. Since you've made it this far, here's a photo. ;)
I have made custom jewellery for eight weddings.
How far in advance should I contact you to design jewellery?
The earlier the better! Special materials and colours can take around 2 - 5 weeks to order in. So if you are ordering a design that
is new and completely from scratch, please contact me at least two months in advance of your wedding, at the very latest. On
average, each bride has contacted me around 6 months before her wedding date.
However, if you are picking an existing design to be duplicated or colour-modified, you can contact me as late as a month before
your wedding date.
One of my bridesmaids has an allergy. Can you accommodate this?
Of course! I can make hypo-allergenic earrings and metal-free jewellery.
Is there an extra charge for rush orders?
Yes. A rush order is two weeks before your wedding date. The closer it is to your wedding date, the more shipping will cost to
ensure the materials and the completed jewellery, arrive on time. There is also less time to design something completely new. But
that depends on how complex the design is! I may have all the materials and colours already.
How secure is payment/shipping?
Payment is done through Paypal and is 100% secure. I will have NO access to your financial information. Shipping charges will
include package tracking and insurance. I do all my shipping through Canada Post.
I have a budget in mind that doesn't suit your pricing options. Can you still make my jewellery?
Yes. I have an option where a bride can tell me her budget (for example, the bride only wants to spend $100 total for all her
bridesmaids and flower girls), and then I work within that budget. However, depending on your budget, this can restrict what
materials I can use. Brand-name crystals can be pricey!
I have some beads that I really want you to use. Is that okay?
Yep! I've had brides who went to Michaels or a bead store and found some beads that they loved and wanted me to incorporate
into the design.
Can I submit some of my wedding photos for your website portfolio?
YES PLEASE! I love adding photos to my portfolio. Any bride who submits wedding photos receives a free gift (an item of jewellery. Usually sparkly).
I found the perfect design somewhere else. What if I want to cancel my order during the design process?
That's absolutely fine. Keep in mind that the material deposit (30% of the final fee) will not be refunded, to cover the cost of
the materials I have already ordered.
For example, if your order is $100 total, then your material deposit is $30. If you decide to cancel after paying this fee, you do
NOT have to pay the remaining $70, but the $30 will not be refunded. This is because by this time, I will already have
ordered the beads and most likely spent the time to design the jewellery.
What do your cats look like?
CUTE. Since you've made it this far, here's a photo. ;)