Refunds & Cancellations
I have never, since I started making jewellery, had to do a refund. This is because the bride is involved in the entire design process. She knows exactly what materials I am using, what the design will be, and when she will get the jewellery. So, the bride has always been happy with the final product. While I hope that I never have to refund something, here are some rules in place in case I ever need to in the future:
There are NO refunds after the wedding date. I think everyone can understand this one.
However, life is unpredictable at best, and sometimes weddings or wedding parties don't work out for one reason or another. I'm always ready to listen and exceptions can always be made. If something wild and chaotic comes up that will greatly affect the wedding date, the wedding itself, or the wedding party, please contact me and we can work something out.